Often referred to as telecommuting, is an alternative work arrangement whereby paid workers work for all or a significant amount of time away from their traditional place of business, usually at home. Over 21 million Americans telework at least part of the week and this number is growing (Source: United States Bureau of Labor Statistics). Spurred on by the rising costs of maintaining a physical office, the negative environmental impact of commuting, and improvements in internet communication, organizations are increasingly turning to telework as a viable work arrangement.
We are conducting a longitudinal case study of a division of a market research organization which has recently made the transition to full-time telework. We are investigating changes in employee anxiety, distraction, communication, cohesion, and performance.
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